Product Features of TheySaid
Overview
TheySaid is the world's first Conversational AI Survey platform designed to enhance customer engagement and gather actionable insights through intelligent, interactive surveys.
Main Purpose and Target User Group
The primary purpose of TheySaid is to drive customer value and revenue by facilitating deeper engagement with customers through AI-powered surveys. The target user group includes businesses of all sizes looking to improve customer satisfaction, reduce churn, and enhance their understanding of customer needs.
Function Details and Operations
- AI-generated survey questions tailored to your website content.
- Conversational follow-up questions for real-time engagement.
- Ability to embed surveys in various customer touchpoints, including websites, emails, and existing outreach tools.
- AI-driven summaries of survey responses to identify common themes and critical action steps.
User Benefits
- Achieve 50-100X more responses compared to traditional surveys.
- Experience a 1-5% increase in Net Revenue Retention.
- Gain 34% more actionable feedback for informed decision-making.
- Enhance customer engagement through personalized interactions.
Compatibility and Integration
TheySaid seamlessly integrates with existing customer outreach tools and platforms, allowing businesses to embed surveys within their current customer flows. The AI is compatible with over 80 languages, making it accessible for international audiences.
Customer Feedback and Case Studies
TheySaid has received outstanding feedback from users, boasting a 4.9 satisfaction score and a 5.0 ease of setup rating. Case studies highlight significant improvements in lead generation and customer retention.
Access and Activation Method
Users can get started with TheySaid for free, with no credit card required. The platform offers an easy setup process, allowing businesses to quickly implement AI surveys and begin gathering valuable insights from their customers.