Kotae

Product Features of Kotae

Overview

Kotae is an advanced AI chatbot solution designed to automate customer inquiries for small businesses.

Main Purpose and Target User Group

The primary purpose of Kotae is to streamline customer interactions by automating up to 80% of responses, specifically tailored for small businesses.

Function Details and Operations

Kotae is ready to use in just 5 minutes with no coding required. Users can train the chatbot by inputting their website URL, uploading text documents, or setting up FAQs. The chatbot can be embedded on websites easily through a provided code snippet, with customization options to align the chatbot's appearance with brand identity.

User Benefits

Kotae saves time by handling repetitive inquiries, allowing staff to focus on more complex customer interactions. It ensures that customers receive instant responses 24/7, enhancing overall customer satisfaction.

Compatibility and Integration

Kotae supports over 80 languages and integrates seamlessly with existing websites, providing a straightforward setup process.

Access and Activation Method

Users can start with a free 30-day trial, allowing them to experience the benefits of Kotae without any commitment. Activation is simple, requiring users to register and follow the onboarding process.

Frequently Asked Questions

1. Do you offer any free trial?

Yes, we offer a free 30-day trial for you to explore all the features of Kotae. You can cancel anytime during the trial period.

2. Does Kotae support multiple languages?

Absolutely! Kotae supports over 80 languages, allowing you to provide comprehensive support for your customers globally.

3. Can I customize the appearance and color of Kotae?

Yes, you can tailor Kotae's appearance to align with your brand by incorporating your logo, theme color, and welcome message.

4. Can multiple team members in my organization manage my chatbot?

Yes, multiple team members can collaborate to manage and optimize your chatbot, ensuring a seamless experience for your customers.

5. How does Kotae automate customer inquiries?

Kotae automates customer inquiries by training on your website scrapes, training files, and FAQs, allowing it to generate responses based on your own data.

6. Is coding required to set up Kotae?

No coding is required! Kotae is designed to be ready in just 5 minutes, making it easy for anyone to set up and use.

7. How can I continuously improve Kotae's performance?

You can enhance Kotae's intelligence over time by reviewing chat history, adding more training data, and refining responses based on customer interactions.

8. What kind of businesses can benefit from Kotae?

Kotae is particularly beneficial for small businesses looking to automate customer inquiries and improve efficiency while providing exceptional customer service.