Introduction

What is Kapture CX?

Kapture CX is an AI-powered customer support automation platform built for large enterprises. It understands your industry and adopts a vertical-specific approach to deliver solutions tailored to your unique business requirements.

How does Kapture CX work?

Kapture CX offers a suite of built-in customizations for various industries, including retail, e-commerce, consumer durables, travel, BFSI, and energy and utilities. It provides a unified platform for customer service operations, enabling hyper-personalized CX, seamless omnichannel experiences, and AI-powered self-service options.

Features of Kapture CX

Product

Kapture Service Cloud: Help Desk Management System, Ticket Management System, Contact Center, Omnichannel Experience, Self Serve, Live Chat, Chatbots, Knowledge Management System, Learning Management System, Internal Ticketing
Kapture Frontline: Service Center
Kapture Insights: AI Offerings: KAI, Agent Assist, Smart Ticket Routing

Industries

Retail
E-Commerce
Consumer Durables
Travel
BFSI
Energy & Utilities

Pricing

Request a demo to learn more about our pricing plans.

Benefits of Kapture CX

Value Delivery: Significantly improve key metrics that elevate contact center efficiency and cost-effectiveness by bringing everything on a unified platform.
Gain Customer Trust: Meet your customers where they are with AI-powered self-service options, omnichannel support, and feedback at every step.
Empowered Agents: Do more with a lean team by leveraging Generative AI to equip your human agents with real-time guidance and automated responses for efficient, high-quality customer interactions.

Kapture - Alternative

Boolvideo AI Video Generator | Smart Video Maker by Boolv

Videomaker.welcome.boolv.tech: Elevate your content with Boolvideo: Transform your resources into captivating videos effortlessly! Enhance leads, increase sales, and expand reach using the AI Video Generator.

Cognosys.ai - AI Tasks, Workflow, Pricing, Sign In, Sign Up, Getting Started

Cognosys.ai: Meet Cognosys.ai, the personal AI assistant that simplifies tasks and speeds up your workflow. Get things done faster and smarter with features like pricing, sign in, sign up, getting started, blog, and docs. Explore Otto, the AI assistant funded by Crunchbase, SAP, Coherent Solutions, and Quickbase, designed to automate and streamline productivity.

6.0 K

Engage with Data - Breadcrumb.ai

Breadcrumb.ai is an AI-powered analytics platform that transforms data and spreadsheets into interactive dashboards, enabling small and medium businesses to make data-driven decisions. Collaborate with data, generate narrative reports, and visualize data with Breadcrumb's AI system for effective engagement with stakeholders.

3.1 K

AI-Powered Web Apps Builder | BuildAI.space

Find the perfect inspirational captions for your social media posts and impress your audience with BuildAI.space's AI web app, Caption Spark. Explore the no-code platform to create AI-powered web apps like LingLingAI, Practice-Mate, and Your Trails. Sign up now to access features such as AI Trip Planner and boost customer engagement for businesses. Pricing options available. Join the platform today and start building AI-powered web apps effortlessly.

81.2 K

More Tags about: Kapture CX - An AI support Customer Support Platform

Transforming customer experiences in Retail, BFSI, Travel, and Consumer Durables with hyper-personalized AI-powered customer support automation for large enterprises.