What is Re:amaze?
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.
How can I use Re:amaze for customer service?
Re:amaze combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly, allowing your support team to focus on creating amazing customer experiences. You can automate common tasks using machine learning and create macros with natural language so customer messages never slip through the cracks.
Features of Re:amaze
Inbox
- Shared inbox helpdesk for all your support channels. Built for your team.
Chat
- Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
- Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
- Increase re-engagement and boost sales with targeted push notification campaigns.
AI
- Leverage the power of AI to help you respond, create, and summarize.
FAQ
- Customizable and embeddable FAQ center to help customers help themselves.
Status Page
- Keep customers informed by alerting them when there’s an incident or outage.
Live
- Get more sales with real-time customer activity monitoring and personal messages.
Pricing
Re:amaze offers a 14-day free trial. After the trial, you can pick a plan in your account settings.
Integrations
Re:amaze integrates with various apps, including Shopify, Bigcommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral.
