Introduction

What is Re:amaze?

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

How can I use Re:amaze for customer service?

Re:amaze combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations seamlessly, allowing your support team to focus on creating amazing customer experiences. You can automate common tasks using machine learning and create macros with natural language so customer messages never slip through the cracks.

Features of Re:amaze

Inbox

Shared inbox helpdesk for all your support channels. Built for your team.

Chat

Live chat with automated messaging, chatbots, and video calls for your website or web app.

Chatbots

Automate every business opportunity with pre-built and custom chatbots.

Push Campaigns

Increase re-engagement and boost sales with targeted push notification campaigns.

AI

Leverage the power of AI to help you respond, create, and summarize.

FAQ

Customizable and embeddable FAQ center to help customers help themselves.

Status Page

Keep customers informed by alerting them when there’s an incident or outage.

Live

Get more sales with real-time customer activity monitoring and personal messages.

Pricing

Re:amaze offers a 14-day free trial. After the trial, you can pick a plan in your account settings.

Integrations

Re:amaze integrates with various apps, including Shopify, Bigcommerce, WordPress, Stripe, Slack, Jira, Aircall, Pipedrive, Zapier, JustCall, and RingCentral.

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Re:amaze is Simple, Intuitive Customer Support Software. Support, Engage, and Convert Customers with Chat, Social, SMS, FAQ, and Email on a Single Platform. Everything you need to impress your customers.